Frequently Asked Questions (FAQs)
🛒 1. How do I place an order?
Simply browse our products, select the item you like, click “Add to Cart”, and proceed to checkout. Follow the steps to complete your order.
💳 2. What payment methods do you accept?
We accept:
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UPI
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Debit/Credit Cards
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Net Banking
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Cash on Delivery (COD) (if available)
🚚 3. How long does delivery take?
Orders are typically delivered within 5–10 business days depending on your location.
📦 4. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.
❌ 5. Can I cancel my order?
Yes, you can cancel your order before it is shipped. Once shipped, cancellation may not be possible.
🔁 6. Do you offer returns or refunds?
Yes, we offer returns/replacements for damaged or defective products. Please contact us within 48 hours of delivery for assistance.
📍 7. Do you ship all over India?
Yes, we deliver to most locations across India.
🏠 8. What if I enter the wrong address?
Please double-check your address before placing the order. We are not responsible for incorrect addresses provided by customers.
📭 9. What happens if my delivery fails?
If delivery fails after multiple attempts, the order may be returned. Re-shipping charges may apply.
📞 10. How can I contact customer support?
You can reach us anytime at:
⏳ 11. Why is my order delayed?
Delays may occur due to high demand, courier issues, or unforeseen circumstances. We appreciate your patience.